Bahasa Melayu
Bahasa Melayu
Fashion boutique · Shah Alam
See it working
Your team writes English.
Your team writes English.
Your customer reads their own language.
Five real enquiries, ten messages each, in Bahasa Melayu, Mandarin, Tamil, Thai and Vietnamese. Watch the same conversation from both sides at once — the customer's phone on the left, your team's inbox on the right. Jane only ever types English. She never has to know.
What your customer sees
N
NurulOnline
BM
What your team sees
J
Jane · SalesSmartAI Inbox
EN
There is no “translated” label on the customer’s phone. She is simply being served in her own language. Only your team sees where the message came from.
Five languages, one inbox
Your staff work in English all day. Every customer is answered in the language they wrote in — without hiring for it.
Mandarin
中文
Home appliances · Puchong
Tamil
தமிழ்
Catering · Klang
Thai
ไทย
Spa & wellness · Bangsar
Vietnamese
Tiếng Việt
Furniture · Johor Bahru
How it actually works
- The message arrives. WhatsApp, your website widget or Facebook — it all lands in the same inbox.
- SmartAI detects the language and translates the message into English for your team, keeping the original attached so nothing is lost.
- Your staff reply in English. No special training, no new tool, no guessing at a language they don’t speak.
- The reply goes out translated in the customer’s own language, in the same thread, within seconds.
- Product names, prices and codes stay put. RM89, order #4821 and “baju kurung” are never mangled by the translation.
Try it on your own enquiries.
Start free for 30 days. Test on WhatsApp from day one — no credit card to begin.