An AI assistant built for WhatsApp first
Most Malaysian SME enquiries arrive on WhatsApp — often after hours, often in a mix of Bahasa Malaysia and English. SmartAI connects to the WhatsApp Business Platform and answers instantly, accurately, and in the customer's own language.
Two-step setup, told to you honestly
Your website widget is live in minutes. WhatsApp on your own business number depends on Meta's business verification process, which typically takes a few days. So you don't wait: we start you on a shared sandbox number the same day, so you can test real conversations immediately while verification runs in the background.
Handles the way Malaysians actually type
Bahasa Malaysia, English, and Chinese — including messages that mix two languages in the same sentence, shorthand, and typos. SmartAI replies in whichever language the customer used, not a fixed default.
Every conversation in one inbox
WhatsApp, website and Facebook/Instagram conversations land in a single shared inbox your team can see, search and take over — nothing sits unanswered because it arrived on the "wrong" channel.
How long does WhatsApp verification actually take?
Meta's business verification is the one step we don't control. It commonly takes a few business days, occasionally longer if your business documents need a second review. We'll guide you through exactly what Meta asks for, and you can keep testing on the sandbox number the entire time.
Read the full answerTest it on WhatsApp today.
Start on our sandbox number in minutes — no waiting for verification to try it.