🩺 SmartAI for clinics and dental
Appointment requests arrive in the evening, when your front desk has gone home. SmartAI books them, answers fees and opening hours, and routes anything clinical straight to your staff.
What this actually looks like
- Patients message to book after the clinic has closed for the day.
- Front desk staff spend hours answering the same fee and hours questions instead of helping patients in front of them.
- Any clinical question must reach a real person — no AI should ever answer those.
Administrative from start to finish. The moment a symptom is mentioned, the conversation goes to your staff.
How SmartAI handles it
- 1Patient messages after hours
- 2SmartAI offers real available slots
- 3Answers treatment fees and preparation
- 4Captures name and contact
- 5Your front desk confirms next morning
What it answers, and what reaches you
Automation where it saves time. A person where it matters.
SmartAI handles
- Appointment booking and rescheduling
- Treatment price list
- Opening hours, location and parking
- Panel and insurance list
- Pre-visit preparation instructions
Your team handles
- Symptoms and anything clinical
- Whether a treatment is suitable
- Medication and post-treatment concerns
- Results and reports
SmartAI supports administrative enquiries only. It does not give clinical advice, interpret symptoms, recommend treatment or replace professional medical judgement. Anything clinical is routed to your qualified staff.
What changes for the business
Evening requests stop being lost
Bookings that used to sit unread until morning are captured while the patient is still deciding.
The front desk stays with patients
Fee and opening-hours questions stop interrupting someone who is mid-consultation.
Fewer no-shows
Clear preparation instructions and confirmations go out automatically, in the patient's own language.
Channels and connections
- WhatsApp Business Platform
- Website widget
- Facebook Messenger
- Instagram DM & comments
- Google Sheets
- REST API & webhooks
- WooCommerce
- Shopify
- EasyStore
- Zapier
Clinics & dental — common questions
Will SmartAI give medical advice?
No. It is configured for administrative enquiries — appointments, fees, hours, preparation. Clinical questions are escalated to your staff rather than answered.
Is patient information handled safely?
Conversations are covered by a documented Data Processing Agreement, are never used to train public AI models, and can be deleted on request. See our Security page for detail.
Can it reschedule an existing appointment?
It can take a reschedule request with the patient's details and preferred slot, and pass it to your front desk to update in your system.
Ready to answer every clinics & dental enquiry?
Start with what you already have — your price list, your schedule, your policies. 30 days free, no credit card, cancel anytime.
Other industries
Online sellers
Same questions all day: “ada stock?”, “berapa postage?”, “dah post ke?” — across WhatsApp and three marketplaces.
Tuition & education centres
Enrolment enquiries spike in the evening when no one is at the centre.
Property agents
Every listing generates repetitive enquiries; leads go cold within the hour.