🍽️ SmartAI for restaurants and catering
Menu, halal status, delivery zone and table bookings — asked constantly, and always during service when nobody can reach the phone. SmartAI handles them while your team runs the floor.
What this actually looks like
- Reservation requests and menu questions arrive on WhatsApp well outside service hours.
- Halal status and allergen questions need a confident, correct answer every single time.
- Catering enquiries are high-value but need a real conversation, not an automated quote.
Four messages, one confirmed booking, zero interruptions to service.
How SmartAI handles it
- 1Enquiry arrives mid-service
- 2SmartAI answers menu, halal or delivery question
- 3Takes the reservation details
- 4Captures name, pax and time
- 5Your host confirms in the book
What it answers, and what reaches you
Automation where it saves time. A person where it matters.
SmartAI handles
- Menu items, prices and portions
- Halal certification and dietary options
- Table reservations
- Delivery zones and minimum order
- Opening hours and public holidays
Your team handles
- Large catering quotes
- Complaints about a meal or service
- Special dietary or allergy arrangements
- Private event bookings
What changes for the business
Nobody leaves the floor to answer the phone
The questions that used to pull a server away are handled without anyone stopping.
Bookings taken at the moment of intent
A table request at 6pm for tonight gets confirmed at 6pm.
Catering enquiries reach a person
High-value catering conversations are routed to someone who can quote, not answered generically.
Channels and connections
- WhatsApp Business Platform
- Website widget
- Facebook Messenger
- Instagram DM & comments
- Google Sheets
- REST API & webhooks
- WooCommerce
- Shopify
- EasyStore
- Zapier
Restaurants & catering — common questions
Can it take a reservation directly into my booking system?
It captures the reservation details and passes them to your team. Direct booking-system integration is not available yet.
Can it answer questions about a specific dish?
Yes, from the menu information you provide — ingredients, portion size, price and spice level if you have documented them.
What about allergy questions?
Anything involving allergies is routed to your staff. It is not a question to answer from a menu PDF.
Ready to answer every restaurants & catering enquiry?
Start with what you already have — your price list, your schedule, your policies. 30 days free, no credit card, cancel anytime.
Other industries
Online sellers
Same questions all day: “ada stock?”, “berapa postage?”, “dah post ke?” — across WhatsApp and three marketplaces.
Clinics & dental
Appointment requests arrive after clinic hours; front desk is on the phone all day.
Tuition & education centres
Enrolment enquiries spike in the evening when no one is at the centre.