✈️ SmartAI for travel agencies
Package, visa and pricing enquiries arrive at weekends and late at night — exactly when the office is shut and the customer is comparing three agencies.
What this actually looks like
- Enquiries peak exactly when your office is closed — evenings, weekends, public holidays.
- The same itinerary and inclusion questions arrive in several languages, often within the same day.
- Visa and pricing questions need accurate answers, not a guess that costs you a booking.
The itinerary request becomes a named lead with a contact number, at 11pm on a Sunday.
How SmartAI handles it
- 1Enquiry arrives outside office hours
- 2SmartAI confirms package availability and price
- 3Explains what is included
- 4Sends the document checklist
- 5Captures the lead for your consultant
What it answers, and what reaches you
Automation where it saves time. A person where it matters.
SmartAI handles
- Package availability and departure dates
- Pricing and what is included
- Visa document checklists
- Deposit and payment process
- Baggage and travel logistics
Your team handles
- Custom or multi-city itineraries
- Group and corporate bookings
- Visa complications and rejections
- Changes after a booking is confirmed
What changes for the business
Weekend enquiries stop going cold
Peak browsing time is outside office hours, and that is when the answer arrives.
Document questions answered once, properly
The same visa checklist, correct every time, instead of retyped from memory.
Itinerary requests become leads
Name and contact captured with the request, so your consultant follows up warm.
Channels and connections
- WhatsApp Business Platform
- Website widget
- Facebook Messenger
- Instagram DM & comments
- Google Sheets
- REST API & webhooks
- WooCommerce
- Shopify
- EasyStore
- Zapier
Travel agencies — common questions
Can it quote a custom itinerary?
No. It answers on your published packages and captures custom requests as a lead for your consultant to price.
Will it give visa advice?
It provides the document checklist you supply. Anything involving a specific case, a rejection or an unusual passport goes to your team.
Can it take a deposit?
It sends your payment instructions and captures confirmation, then hands the booking to your consultant.
Ready to answer every travel agencie enquiry?
Start with what you already have — your price list, your schedule, your policies. 30 days free, no credit card, cancel anytime.
Other industries
Online sellers
Same questions all day: “ada stock?”, “berapa postage?”, “dah post ke?” — across WhatsApp and three marketplaces.
Clinics & dental
Appointment requests arrive after clinic hours; front desk is on the phone all day.
Tuition & education centres
Enrolment enquiries spike in the evening when no one is at the centre.